Last week, Smojoe built a beautiful WordPress blog for TellOscar.com. If you haven’t heard about this place yet, let me explain Canada’s first user driven complaints website. This web destination might be better described as a customer service reports index, and by that I mean a place that lists both good and bad stories; both compliments and complaints can be recorded. But very few people bother to write nice things or record pleasant observations here. No, this site runs on complaints and preserves warnings to consumers researching specific goods and services. How does TellOscar work? If you owned a business, and suddenly found your beloved establishment written up in TellOscar’s archives, you’d do whatever possible to get the problem resolved. Am I Right? You’d pay whatever fees necessary to access the forum and respond to the complainer, personally one on one. I’m certain you’d pay money to make them happy… Read more »
Posted in: Actually sharing secrets, corporate social responsibility, Interactive, online business, Smojoe Clients, Social innovation, User Submitted Content, workshop
Taged with: bad customer service, Canada, complaints website, consumer advocacy, stories, TellOscar, Wordpress blog
Canada Blog Friends is not a blog, it is an index of Canada’s best bloggers and should be used more as reference material than reading material. I tell everyone that this place is a digital manifest of life in Canada. Our nation’s most amazing new pioneers are listed here, and whenever possible, I try to profile the real human being behind the content. Each author is an expert in something, and their niche wisdom should be explored alongside their contributions to the Blogosphere. Because the search for experts drives the internet, Canada Blog Friends reminds us that each reader’s trust is just as important as the information provided. Trust is earned. After I published early pictures of Raymi, Schmutzie and Phronk, I had some regular readers email me and tell me that they subscribe to these bloggers now. My true stories about these writers have engendered readers to follow them…. Read more »